Bem-vindo à OASIS Douro Signature no Douro, Portugal. Somos especialistas em desenhar Douro luxury experiences exclusivas e totalmente personalizadas para viajantes exigentes. Oferecemos tours privados de luxo pelas quintas mais prestigiadas da região, passeios de barco privados pelo Rio Douro e experiências exclusivas de vindima. Descubra os segredos da mais antiga região vinícola demarcada do mundo com o máximo conforto, requinte e autenticidade. Planeie a sua viagem connosco. The Douro Valley is not for everyone. It is for you. Exclusively. Journeys with soul. Privacy with meaning. Tailor-made experiences created to your highest preferences. CONTACT US About Us AT OASIS, WE BELIEVE THAT THE DOURO SHOULD BE EXPERIENCED WITH TIME, AUTHENTICITY, AND DISTINCTION. I am a daughter of the Douro. I was born and raised in the heart of the Alto Douro Vinhateiro. With a degree in Tourism and Business Development, and after several years as a travel agent and Journey Designer, I decided to dedicate myself to my roots with a clear purpose: to reveal this region in a genuine, exclusive, and deeply personal way for each visitor. We create private, tailor-made experiences designed with absolute transparency and meticulous attention to detail. Each journey is crafted according to your interests, at your own pace, with curated access to wine estates and moments that reflect the true essence of the Douro. More than a tour, we offer an authentic connection to this territory. Welcome to OASIS. Welcome to your Douro. quem somos The OASIS Experience HOW WE DESIGN YOUR JOURNEY At OASIS – Douro Signature, we are passionate about designing unique travel experiences that reflect our clients' interests. Our team combines expertise in luxury travel with deep local knowledge to create memories that transcend the ordinary—after all, we were born here. Inspiration & Sharing It all begins with a conversation. We want to hear from you, to understand your interests, pace, and what you seek in this journey. There are no rigid forms, only a close and personal contact so we can truly comprehend your vision and what makes an experience perfect for you. 1 1 1 1 The Inspiration Fully Tailor-Made Design Forget pre-packaged tours. Our greatest differentiator is absolute personalization. Our team designs an exclusive itinerary, working alongside you to select the finest accommodations, wine estates, and experiences, refining every single detail until the plan is exactly as you imagined. 2 2 2 2 The Journey Design Exclusive Access & Peace of Mind We take care of all the logistics. Thanks to our deep local knowledge and partnerships of excellence, we open doors for you that are usually closed. Your only job? To relax and live unforgettable memories, with the guarantee that we are accompanying your journey behind the scenes, from the first to the very last minute. 3 3 3 3 The Perfect Journey Experiences WINE TASTING Picnic in the Douro BUGGY Pottery Workshop with Wine Tasting BOAT TRIP Cork Workshop HARVEST Culinary Workshop WINE TASTING Picnic in the Douro BUGGY Pottery Workshop with Wine Tasting BOAT TRIP Cork Workshop HARVEST Culinary Workshop WINE TASTING Picnic in the Douro BUGGY Pottery Workshop with Wine Tasting BOAT TRIP Cork Workshop HARVEST Culinary Workshop WINE TASTING Picnic in the Douro BUGGY Pottery Workshop with Wine Tasting BOAT TRIP Cork Workshop HARVEST Culinary Workshop Sample Itineraries Every journey is unique. These itineraries serve merely as inspiration for what we can create together. I DAY If you only have 1 day to explore the Alto Douro Vinhateiro, this itinerary is the ideal choice. With pick-up and drop-off in Porto or at your hotel in the Douro, enjoy a private and entirely tailor-made experience. Discover the secrets of the region through premium wine tastings, workshops, visits to traditional estates, and local gastronomy, always with the comfort and exclusivity of an itinerary crafted just for you. I NIGHT If you are looking for a perfect 1-night getaway in the Alto Douro Vinhateiro, this itinerary is the ultimate choice. With pick-up and drop-off in Porto or another location of your preference, indulge in an immersive, private, and fully personalized experience. Enjoy, for instance, an exclusive weekend and uncover the secrets of the region through private wine tastings, visits to historic estates, and fine dining of excellence. 2+ NIGHTS Discover the Alto Douro Vinhateiro over 3 days and 2 nights in an exclusive and personalized journey (we can add as many days as you wish). With more time to explore the region, you can enjoy unique activities such as pottery workshops with wine tasting, buggy adventures through the vineyards, or a scenic picnic with breathtaking views, alongside moments of rest and tranquility at your hotel in the heart of the Douro. REQUEST YOUR ITINERARY We have a Journey Designer ready to attend to all your requests so that, together, we can create the perfect itinerary to experience the unique Alto Douro Vinhateiro. The result is not just a tour; it is a refined, authentic, and deeply personal experience. Contact Us Name * E-mail* Trip Date* Month Day Year Number of people* Interests Wines Adventure Workshops Gastronomy Nature Boat Tell us more about your ideal journey SUBMIT

Consulte os Termos e Condições oficiais da OASIS Douro Signature. Conheça as nossas políticas de reserva, cancelamento e as regras de utilização dos nossos serviços e tours privados de luxo no Douro, Portugal. Garantimos total transparência, segurança e confidencialidade para que desfrute das suas experiências exclusivas com a máxima tranquilidade. Terms and Conditions Last updated: June 29, 2026 Welcome to the world of MUSA. The websites, content, proposals, and services associated with the trademarks MUSA – Douro Signature and MUSA Travel (hereinafter collectively referred to as "MUSA") are operated, invoiced, and managed by OASIS DETAIL – TURISMO, UNIPESSOAL LDA, a company headquartered in Pinhão, Portugal, registered under Portuguese Tax Identification Number (NIPC) 519495683, and holder of the Portuguese National Register of Travel and Tourism Agencies (RNAVT 13505) Licence No. [Insert Number]. By requesting our services, accepting a quotation, or confirming a booking with MUSA, the client (and any travelers represented by the client) expressly acknowledges and unconditionally accepts these Terms & Conditions. 1. Scope of Services MUSA is a luxury travel agency specializing in the design, planning, curation, and delivery of bespoke luxury journeys, tailor-made itineraries, exclusive events, and premium travel experiences worldwide. Our services include the direct organization of travel arrangements and/or the coordination between our clients and carefully selected international partners who meet our rigorous standards of excellence, including but not limited to boutique hotels, luxury resorts, renowned wineries, private transportation providers, luxury chauffeurs, yacht and cruise operators, local expert guides, airlines, fine dining establishments, and other premium hospitality providers. 2. Proposals, Quotations & Validity Tailor-Made Worldwide Itineraries Every proposal prepared by MUSA is unique and individually designed according to each client's travel profile, preferences, objectives, and chosen destination. Quotation Validity Unless otherwise stated in writing, all quotations remain valid for 15 calendar days from the date of issue. Currency Fluctuations & Supplier Availability After the validity period has expired, quoted prices—which may depend on international exchange rates—and the availability of third-party suppliers can no longer be guaranteed and may be subject to price adjustments, revised conditions, or itinerary modifications. 3. Payment Terms & Deposit Policy In order to secure reservations with our exclusive international partners and guarantee the successful execution of all travel services, the following payment conditions apply: Confirmation Deposit Upon acceptance of the proposed itinerary, the client shall pay a 40% non-refundable deposit of the total quoted value. Reservations will only be considered confirmed once cleared funds have been received. Final Balance The remaining 60% balance must be paid in full no later than 45 days prior to the commencement of the first service included in the itinerary. Last-Minute Bookings & Peak Seasons For bookings made fewer than 45 days before departure, or during periods of limited availability or high demand, MUSA reserves the right to require full payment (100%) at the time of confirmation. Payment Methods Payments may be made by international bank transfer or through the secure electronic payment platforms provided directly by MUSA. 4. Cancellation & Refund Policy Luxury travel planning requires advance financial commitments with carefully selected partners around the world, many of which operate under strict non-refundable conditions. Should the client cancel all or part of the booked itinerary, the following cancellation terms shall apply: More than 60 days before departure Amounts paid will be refunded, less: an administrative fee equivalent to 10% of the total itinerary value; any non-refundable deposits already paid to suppliers; airline ticket issuance fees; and any other non-refundable costs retained by hotels, cruise operators, destination management companies, or other third-party providers. Between 59 and 30 days before departure The 40% confirmation deposit shall be retained in full. Less than 30 days before departure The client shall be liable for 100% of the total confirmed itinerary value, and no refund or travel credit shall be issued. Important: Where a specific international supplier applies cancellation terms that are more restrictive than those above, such conditions will be communicated in writing within the travel proposal and shall prevail over these general provisions. 5. Itinerary Changes & Force Majeure Changes Initiated by MUSA MUSA reserves the right to amend the order of scheduled activities, replace suppliers with alternatives of equivalent or superior quality, or cancel individual services where necessary due to adverse weather, natural disasters, political instability, strikes, aviation authority directives, government restrictions, or any other event of force majeure affecting the safety, comfort, or feasibility of the itinerary. Whenever possible, an equivalent alternative experience shall be provided or a proportional refund shall be issued for the affected service. Changes Requested by the Client Requests to modify travel dates, routes, accommodations, experiences, or other services after payment of the confirmation deposit remain subject to supplier availability and applicable conditions in the destination country and may incur additional amendment fees. 6. International Travel Insurance Agency Insurance In full compliance with Portuguese and European legislation, OASIS DETAIL maintains all mandatory Professional Liability and Personal Accident insurance required for licensed travel agencies. Client Travel Insurance Given the international nature and significant value of our bespoke luxury journeys, MUSA strongly recommends that every client purchase comprehensive worldwide travel insurance in their country of residence before departure. Such insurance should include, at minimum: Emergency international medical assistance; Medical evacuation and repatriation; Trip cancellation and interruption coverage; Lost, delayed or damaged baggage protection. 7. Travel Documents, Passports, Visas & Health Requirements Clients are solely responsible for ensuring that all travelers within their party possess valid documentation required for entry into, transit through, and departure from every country included in the itinerary. This includes, without limitation: passports meeting the validity requirements of each destination; entry visas; electronic travel authorizations (including ESTA, ETIAS, or similar); and compliance with all applicable health, vaccination, or entry requirements. MUSA accepts no responsibility for denied visas, refused entry, boarding refusals, or travel disruptions resulting from incomplete, invalid, or insufficient travel documentation. 8. Image Rights Unless the client expressly objects in writing before the commencement of the trip, MUSA reserves the right to use photographs and short video recordings captured by our guides or Journey Designers during the travel experience solely for portfolio purposes, social media, marketing, and brand promotion. MUSA shall always respect the dignity, privacy, and reputation of its clients. 9. Complaints, Governing Law & Jurisdiction Delivering exceptional service worldwide is our commitment. Should any aspect of the travel experience fall short of expectations, the client must immediately notify their dedicated Journey Designer or contact our 24/7 emergency assistance line, allowing our team the opportunity to resolve or mitigate the issue while the journey is still in progress. Official Complaints Book In accordance with Portuguese law, OASIS DETAIL provides access to the Portuguese Electronic Complaints Book at www.livroreclamacoes.pt . Governing Law & Jurisdiction These Terms & Conditions shall be governed by and construed in accordance with the laws of Portugal. Any dispute arising from or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Judicial District of Porto, Portugal, with the parties expressly waiving any other jurisdiction that might otherwise be applicable.

Explore o mundo com a OASIS Travel Signature, a extensão de luxo da OASIS Douro Signature. Desenhamos viagens exclusivas, tours privados à medida e itinerários de sonho em Portugal e nos destinos mais sofisticados do mundo. Combinamos o requinte e a autenticidade que nos caracterizam para criar experiências de viagem únicas, seguras e inesquecíveis. Comece hoje a planear a sua próxima grande aventura connosco. OASIS Travel Signature OASIS Travel Signature is a distinct division of the OASIS Signature Group, specializing in bespoke luxury journeys worldwide . We curate exclusive and personalized experiences, ranging from immersive cultural journeys through Japan to paradisiacal retreats in the Maldives, Seychelles, Bali, Bra<il, and many other dream destinations. Driven by a profound knowledge of the world's finest destinations and a genuine passion for travel, we create unique itineraries that seamlessly blend luxury, authenticity, and unforgettable memories. Whether selecting exceptional hotels and resorts, arranging expert local guides, or designing private experiences, every single detail is meticulously planned for you. Reflecting the same dedication and rigorous excellence that define the OASIS Signature Group, we guarantee the highest standard of quality, privacy, and absolute personalization on every journey. OASIS Travel Signature — Luxury travel, distinctly signed. OASIS Travel Signature

Explore our services and get in touch Our Services 01. Bespoke Itinerary Design Experience the Douro Valley tailored precisely to your desires. Our experts meticulously craft personalized travel plans, integrating your interests for an unforgettable journey. We ensure every detail reflects your unique style, from exclusive winery visits to breathtaking scenic routes. Show more 02. Signature Douro Experiences Indulge in curated moments that define luxury travel. We arrange exclusive private wine tastings led by winemakers, gourmet picnics amidst picturesque landscapes, and serene yoga sessions with panoramic views. These unique activities offer an authentic immersion into the essence of the Douro. Show more 03. Exclusive Douro Accommodation Discover hand-selected luxury accommodations that perfectly complement your Douro Valley journey. From charming quintas to elegant estates, we secure exclusive stays that provide comfort and unparalleled charm. We manage all booking details for a seamless and opulent retreat. Show more 04. Bespoke Itinerary Design Experience the Douro Valley tailored precisely to your desires. We meticulously craft unique travel plans, integrating your interests from wine exploration to scenic relaxation. Each detail is managed to ensure a seamless and unforgettable journey through this prestigious wine region. Show more 05. Private Wine Experience Indulge in exclusive access to acclaimed Douro vineyards and cellars. Enjoy private tastings led by winemakers, learning about the rich heritage and production methods. This service offers an intimate encounter with the soul of Douro's world-renowned wines. Show more 06. Scenic Luxury Picnic Unwind with an exquisite culinary journey set against the breathtaking landscapes of the Douro Valley. We prepare a gourmet picnic basket filled with local delicacies and fine wines, delivered to a picturesque viewpoint. It's the perfect way to savor moments of tranquility and natural beauty. Show more

Consulte os Termos e Condições oficiais da OASIS Douro Signature. Conheça as nossas políticas de reserva, cancelamento e as regras de utilização dos nossos serviços e tours privados de luxo no Douro, Portugal. Garantimos total transparência, segurança e confidencialidade para que desfrute das suas experiências exclusivas com a máxima tranquilidade. Privacy Policy Last updated: June 29, 2026 Welcome to the website of the MUSA – Douro Signature brand. This website is operated by OASIS DETAIL – TURISMO, UNIPESSOAL LDA. We respect your privacy and are committed to protecting the personal data of all visitors and clients who use our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services. 1. Data Controller OASIS DETAIL – TURISMO, UNIPESSOAL LDA (trading as MUSA – Douro Signature) Private Luxury Travel Company Email: info@musadourosignature.com Telephone: +351 913 371 025 Website: www.musadourosignature.com If you have any questions regarding data protection or privacy, you may contact us using the details above. 2. Personal Data We Collect We may collect the following personal data through our website contact forms: Full name; Email address; Telephone number (where applicable); Message submitted by the user; Information relating to travel enquiries, bookings, or requested experiences (such as travel dates, group size, and country of residence); Dietary requirements, allergies, or specific mobility and health-related information (only where voluntarily provided by the client and strictly necessary to tailor experiences, meals, or travel arrangements). We may also automatically collect certain technical information, including: IP address; Device type and browser information; Pages visited; Date and time of access. 3. Purpose of Data Collection The personal data collected is used exclusively for the following purposes: Responding to enquiries and contact requests; Managing quotations, bookings, and travel arrangements; Communicating with current and prospective clients; Improving the functionality and user experience of our website; Complying with applicable legal and regulatory obligations. OASIS DETAIL – TURISMO, UNIPESSOAL LDA does not sell or share personal data with third parties for commercial or marketing purposes. 4. Legal Basis for Processing Personal data is processed on one or more of the following legal grounds: The user's consent; The performance of pre-contractual measures or contractual obligations; Compliance with legal obligations; Our legitimate interest in managing communications and operating our business. 5. Data Retention Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Information submitted through our contact forms may be retained for up to 24 months for customer relationship management and communication history purposes. 6. Data Sharing Your personal data may be processed by carefully selected service providers that support the operation of our business, including: Website hosting providers; Email service providers; Website analytics and cybersecurity providers. These service providers are contractually required to maintain appropriate confidentiality and security measures for the protection of personal data. Where necessary to deliver the requested travel services, we may also share strictly necessary information with our tourism partners (such as hotels, wineries, restaurants, transportation providers, guides, or other travel suppliers). Only the information required to fulfil reservations and deliver the contracted itinerary—such as passenger names or dietary requirements—will be shared. 7. Cookies Our website may use essential and analytical cookies to improve website functionality and enhance the user experience. Users may configure their browser settings to block or delete cookies at any time. If tools such as Google Analytics, Meta Pixel, or similar technologies are used, a separate Cookie Policy is recommended. 8. Your Rights Under the General Data Protection Regulation (GDPR), you have the right to: Access your personal data; Correct inaccurate or incomplete information; Request the deletion of your personal data; Restrict or object to the processing of your data; Withdraw your consent at any time where processing is based on consent; Request data portability; Lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) if you believe your rights have been infringed. To exercise any of these rights, please contact us using the details provided above. 9. Data Security We implement appropriate technical and organisational measures to protect personal data against accidental loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet can be guaranteed to be completely secure. 10. Links to Third-Party Websites Our website may contain links to third-party websites for your convenience. OASIS DETAIL – TURISMO, UNIPESSOAL LDA is not responsible for the privacy practices, policies, or content of those external websites. 11. Changes to This Privacy Policy We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on this page and will become effective upon publication. 12. Contact If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: OASIS DETAIL – TURISMO, UNIPESSOAL LDA Email: info@musadourosignature.com Telephone: +351 913 371 025

Tem dúvidas sobre o OASIS Douro Signature? Consulte as nossas perguntas frequentes sobre reservas, estadias e serviços exclusivos no Douro. Perguntas frequentes General Do you share your experiences in the Douro Valley with other travelers? No. Each itinerary designed by MUSA is strictly 100% private and exclusive . We do not offer group tours or public river cruises. From luxury transportation in Mercedes-Benz vehicles and private receptions at country estates, to exclusive yachts, everything is reserved solely for you and your guests, guaranteeing total privacy and a personalized pace. What sets MUSA apart from other tourism companies? We are true local insiders . MUSA belongs to the heart of the Douro Valley. Unlike coastal agencies that travel daily to and from Porto without deeply understanding the region, we belong to the region, work directly with the owners of the estates, and have deep roots in the area. The founders were born in the Upper Douro. This allows us to open exclusive private doors, organize high-quality wine tastings, and offer a level of authentic prestige that outsiders simply cannot replicate. We know exactly who is qualified to receive visitors in an exemplary, qualified, and experienced way – we know the area like the back of our hand. How far in advance should I book my trip to the Douro Valley? To guarantee the availability of the region's most exclusive wine estates, private yachts, and the best local guides, we strongly recommend that you contact us. Please book at least 1 to 2 months in advance , especially during the harvest season (September–October). However, as we are locally based, we will always do our best to accommodate last-minute premium requests. Is it possible to arrange special requests or exclusive gastronomic experiences? Without a doubt. Our specialty is transforming wishes into reality through meticulous planning. We can organize anything from a private gourmet picnic atop a secluded hillside overlooking the river, to an exclusive dinner inside a centuries-old family winery, led by the producer himself. Whether it's to celebrate a special occasion or to access private estates usually closed to the public, we take care of every detail to ensure your experience is truly unique. I'm not familiar with the region and I don't know what to choose. Do you have pre-planned itineraries? We don't work with rigid packages or pre-formatted itineraries, as we believe that each client is unique. If you are unfamiliar with the region, don't worry: the process is entirely handled by us. After your initial contact, a dedicated member of the MUSA team will speak with you (by phone or email) to understand your profile, pace, and preferences. From there, we design a fully personalized travel proposal tailored to your tastes. Your only job will be to enjoy it. What makes the Douro region different from other wine regions in the world? The Douro is not only the oldest demarcated wine region in the world; it is a living work of art, classified as a World Heritage Site by UNESCO. What makes it truly unique are its monumental terraced slopes, hand-carved over centuries, where the vines defy gravity and plunge vertically into the river. Furthermore, the hospitality of the Douro is unparalleled: the accessibility to the people, the history of the wine-producing families, and the mystique of Port wine give it a soul and authenticity that you won't find anywhere else on the planet. I'll be in Porto for three days. Is it worth visiting the Alto Douro wine region? It's absolutely worth it, and it's in fact one of the most memorable experiences for anyone visiting northern Portugal. Although Porto is a fascinating city, the journey to the Alto Douro reveals a completely different country of overwhelming beauty. With our logistics management and luxury private transport, we transform what could be a tiring day into a fluid, relaxing and perfectly optimized journey, allowing you to absorb the best of the heart of the Douro without rushing, even on a day trip. What is the best time of year to visit the Douro Valley? The Douro Valley transforms magnificently throughout the seasons. Spring (late March to June) offers vibrant green landscapes and mild temperatures, while autumn (September to October) brings the mystique of the grape harvest, with the slopes painted in fiery hues and the aroma of grapes in the cellars. Summer is ideal for those who appreciate long, sunny days on the river, and winter invites the coziness of fireplaces and the tranquility of the farms. We are here all year round to show you the best way to experience the region each month. What happens if I need to change or cancel my reservation? We understand that unforeseen events can happen, especially on international trips. Once your itinerary has been booked, date changes are subject to the availability of our local partners. In case of total cancellation, the conditions stipulated in our Terms and Conditions apply, always guaranteeing the largest possible refund or credit depending on the advance notice given. We always recommend purchasing travel insurance.

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